1. Which airlines do you work with?
We work with over 220 airlines worldwide. We have consolidator and net air contracts with over 70 airlines.
2. Are your tickets Changeable & Refundable?
Most tickets are changeable & some are refundable with a fee. Please call and speak with one of our Agents for information about applicable fees and taxes for an itinerary booked through Sunline Travel Representative.
3. How can I make changes and cancellations?
To make any changes or cancellations during regular business hours, please call 800 548 7099 and speak to one of our in-office Agents.
Alternatively, you can send a message HERE Or
to our Customer Service Department. Your concern(s) will be addressed within 24 Hrs.
4. Can I accrue miles and get upgrades?
Most tickets accrue miles and, based upon the type of fare purchased, can qualify for upgrades.
5. What does Price Match Policy mean?
In our efforts to provide our clients with low international net fares, Sunline Travel Rep. offers to match or beat any other price. If you have received a cheaper legal fare quote from another consolidator, Sunline Travel Rep. will either match the fare or give a lower fare. Clients simply need to provide one of our Travel Consultants with the name of the consolidator and the quoted fare; this information can be given over the phone or email. After verifying the fare, our Travel Consultants will be able to quote you the same or, in most cases, a lower fare.
6. How long have you been in business?
We are with more than 30 years of work experience serving the same domain.
Our main office is at 501 Fifth Ave, Suite # 815 New York, NY, 10017.
7. What are your hours of operation?
Phone Reservations, Inquiries, and Customer Support:
We Work 24/7, Sundays Open.
Reservations can be checked by simply calling in our reservations department. 800 548 7099 Or by email to info@sunlinetravels.com
8. What forms of payment do you accept?
We accept all major credit cards and check payments. Due to fluctuations in prices and seats availability, quotes are not guaranteed unless tickets are paid for within the secured pricing window specified by your booking agent.
Have a question that wasn’t answered above? Write to us! Or call 800 548 7099 and ask one of our agents!
